FAQs

What is your turn around time?

We try to ship within 1-3 days of purchase

Will I have a tracking number?

I ship through USPS which generally takes 3-5 days to deliver in the US. You will receive a tracking number when items have been shipped.

How do I care for my items?

In the description of the product, I add any special instructions that were given from the company the apparel came from.

Do you have a return policy?

We gladly except returns, unless it is a sale item. All sale items are final sale with no returns.

-To qualify for a return, all items must be unworn / unwashed and returned to our office within 14 days of receiving your order.

-All items must be returned in the original packaging.

- Lo&Bam is not responsible for any shipping fees, including return shipping fees.

- Lo&Bam is not responsible for lost or untraceable return shipments. We recommend mailing your return using a carrier that offers tracking services.

-Once the item(s) for return is received and reviewed, you will be emailed. We will issue you a refund for the amount of the total purchase in the original payment form.

For any other questions please contact me and I will be happy to help resolve any issues that you have with my products